FAQs


When did you open?

November 11, 2016

Are you a franchise?

No, Mom & Pops is a family owned business.

Are you a chain?

No, our only location is right here in Chatham, Massachusetts.

Are you a fast food restaurant?

Absolutely not. While we will do our best to service your order as quickly as possible, we make everything here fresh (nothing pre-processed or frozen), cook everything to order, and hope nothing about your experience at Mom & Pops feels like a fast food restaurant. As such, a wait is inevitable from time to time, but as the saying goes, “the best things in life are worth waiting for, especially the food at Mom & Pops.” We do take phone-in orders, so please call ahead if you are pressed for time.

What is Pop’s Sauce?

It is our ketchup and mayo-based burger sauce, with a few secret ingredients added in. Pops spent many hours perfecting his sauce, just ask his #1 taste-tester, Mom!

Is Pop’s Sauce spicy?

No.

What is Mom’s Sauce?

Mom's Sauce is a delicious cream based sauce with a zest of fresh lime that refreshingly balances out the heat of our spicier burgers. It tastes great on our salad too!

What are Mom's Homemade Lumpia?

Lumpia is a spring roll of Chinese origin commonly found in the Philippines. It is a savoury snack made of thin crepe pastry skin called "lumpia wrapper" wrapped around a mixture of savoury fillings, including chopped vegetables and minced meat (Mom’s contain pork). In a Filipino home, lumpia is one of the most common dishes found in any kind of gathering, and Mom rolls hers from scratch right here at Mom & Pops.

What is the difference between a frappe


and a milkshake?

Not from around here, eh? That’s ok, we’ll make it easy for you. According to the American Heritage College Dictionary, a milkshake is “a beverage that is made of milk, ice cream, and often flavoring, which is blended or whipped until foamy.” Unless of course you grew up here in New England, where a "milkshake" would never include ice cream. Adding ice cream makes it a "frappe" of course!

Do you serve wine and beer?

Yes, we have a wine and rotating beer selection that we are very excited about, and think you will be too. Not sure which beer to order? Try four with one of our flights! We are also happy to pour you a sample to taste before ordering so that you get it just right.

Do you have gluten free options?

Yes, we can substitute a gluten free bun for our standard buns to make any of our hamburgers gluten free.

Why don’t you serve soup, sweet potato fries,


onion rings, etc.?

Fair question. Butchering, grinding and pattying our burgers in-house, hand-cutting and blanching our fries, hand-rolling Mom's lumpia, and preparing all of our other items from scratch daily takes great time, care and effort (not to mention space). Our goal is to makes these items the best we can - that's why our focus is perfecting on what we do offer, and working hard every day to make it happen.

Which allergies do we need to look out for?

We take food allergies very seriously. Before placing your order, please inform your server if a person in your party has a food allergy.

Do you sell gift cards?

Absolutely, stop on in and pick up one, or however many you would like, today!

What is your seating situation?

We have 33 seats inside, and addtional seating in our outdoor biergarten. We do not take reservations and all seats are on a first come, first sit basis.

Do you have parking?

Yes, please park in the marked parking spaces either in front of, along the right side of, or behind our building.

Do you have a public restroom?

Yes, we have a handicapped accessible, unisex bathroom.


 
 

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CURRENT HOURS

Sunday to Thursday: 11:30am - 7pm

Friday & Saturday: 11:30am - 8pm